Track ChatGPT citations
ChatGPT can name your brand without sending anyone to your pages. This guide is the long-tail for ChatGPT visibility. The product that measures it is AI Visibility.
How we measure ChatGPT
Starter+ scans ask structured prompts and record whether ChatGPT mentions your brand and which URLs it points at. Claude is Professional+. We do not invent volumes or publish ungated per-brand score pages.
Mentions vs citations
A mention is your brand name in the answer. A citation is a URL. Track both so you know awareness from citeable evidence. Grok, Gemini, and Perplexity use the same scan, not a separate product.
What you do after the scan
Create a project, open AI Visibility, and start a scan. ChatGPT is one provider in that scan, not a separate tracker. The result lists whether ChatGPT wrote the brand name and which URLs it pointed at. Compare that with Grok, Gemini, and Perplexity in the same run.
Claude appears when the plan is Professional or above. Free stays on technical site audits and does not call these models. If the Citations tab is empty, the scan found no URL for that prompt. That is an empty result, not a score of zero. Use the mentions versus citations guide when you need the glossary for those two fields. Repeat the scan after you publish the page you want cited, then read the new URLs on the Citations tab.
FAQ
How do I track ChatGPT citations?
Open AI Visibility on a project and run a scan. ChatGPT is included with Starter+. Free includes technical site audits only and does not run AI visibility scans.
Does this work on the Free plan?
No. AI visibility scans start on Starter, not Free. Start with a free site audit, then upgrade to see ChatGPT mentions and citations.
Is this a ChatGPT visibility tracker landing page?
This docs leaf answers the ChatGPT query. The product page is /features/ai-visibility. We did not add /features/geo-tool so we do not split the same title.
