Protecting your data is core to our business. We use strong privacy controls that meet legal rules and keep your information safe.
All data is encrypted during transmission using TLS 1.3 and at rest using AES-256 encryption.
We collect only the data necessary for our services and retain it only as long as required.
Export your data in standard formats at any time through our self-service portal.
Complete data deletion capabilities with cryptographic verification of removal.
Your data is stored in Google Cloud's secure, redundant data centers with enterprise-grade security.
Automated daily backups ensure your data is always protected and recoverable.
Strict access controls ensure only authorized personnel can access your data.
Features that protect your data and privacy across the platform
All data is encrypted in transit (TLS 1.3) and at rest (AES-256) using industry standards.
Add an extra layer of security to your account with authenticator app or email verification.
Define custom roles and permissions to ensure users only access the data they need.
Activity logs and audit trails to monitor user actions and system events.
Our systems are built with security first. We use proven cloud tools and practices to protect your data.
We use several layers of protection so your data stays safe against many types of threats.
Hosted on Google Cloud Platform with built-in redundancy and security controls.
We leverage Google Cloud’s built-in DDoS and intrusion detection capabilities.
Multi-layer network architecture to isolate critical systems.
We believe that trust is earned through transparency and consistent security practices
We build security and privacy into our product from day one. We use safe coding habits, code reviews, and regular security testing.
We protect your data across its full life: when we collect it, when we store it, and when we delete it.
We monitor our platform for suspicious activity and strive to respond rapidly to any incidents. Our team is committed to maintaining service availability and protecting your data.
We use monitoring tools and cloud provider alerts to detect suspicious activities and potential security threats.
Automated responses help contain threats and minimize potential impact.
Our team investigates and responds to security incidents as quickly as possible.
We communicate about any security incidents through our status page and direct notifications.
Disclaimer: We strive for rapid response and high availability, but actual metrics may vary depending on incident complexity and platform usage.
While we handle platform security, here are some recommendations to help you maintain the security of your account and data.
Use unique, complex passwords for your Cool Web Tool account. Consider using a password manager.
Multi-factor authentication adds an extra layer of security to your account.
Regularly review your account activity and team member access permissions.
Implement proper access controls and role-based permissions for your team.
Always access your account from secure, trusted networks and devices.
Regularly export and backup your important data and configurations.
We thank security researchers who help us find and fix issues. If you think you found a security problem, please tell us through our responsible disclosure process.
Our security team is ready to help you understand how we protect your data and address any compliance requirements you may have.
